Workflow 01
Submission intake & ACORD prep
Intake emails, applications, loss runs, and supplemental forms become a draft submission packet with missing fields marked for staff review.
Insurance agencies
Faster submissions and renewals — with the human review and audit trail your E&O counsel will actually like.
Cartulary is a private AI control layer for agencies that need faster market-facing work without losing producer judgment, CSR sign-off, or the record of what changed before it went outside the firm.
producer review gates
CSR permissions
carrier-ready audit trail
01
Agency workflows under review
ENTRY INS-0101Workflow 02
Renewal comparison summaries
Renewal quotes, expiring policies, and carrier notes are organized into a plain-language comparison before a producer sends guidance to the insured.
Workflow 03
Certificate & policy-change requests with sign-off
Certificates, endorsements, and change requests move through CSR preparation and producer approval before anything is released.
02
Concrete workflow walkthrough
ENTRY INS-0102Intake the account record
The agency uploads the expiring policy, schedules, loss runs, prior submissions, and carrier notes. Personal or irrelevant fields can be masked before the model sees the packet.
Draft the working packet
Cartulary prepares the ACORD checklist, highlights missing fields, and drafts a renewal summary using only the account records a permitted user can access.
Route to the right reviewer
CSR tasks stay with the service team. Producer-facing recommendations wait for a producer sign-off. Principal overrides are written to the log.
Export with the trail attached
The final carrier packet or insured-facing note keeps a record of who asked, what data was touched, which model ran, and who approved release.
03
Control layer proof
PERMISSIONSProducer and CSR roles are separated by task, account, and release authority. A draft can be useful without becoming a carrier-facing artifact.
04
Audit log mock
CARRIER READY| Time | User | Action | Status |
|---|---|---|---|
| 2026-07-08 09:14:22 | CSR-017 | Uploaded loss runs for | Logged |
| 2026-07-08 09:17:04 | cartulary | Generated ACORD gap list with claude-opus-4 | Draft |
| 2026-07-08 09:24:51 | PROD-042 | Approved renewal summary for carrier packet | Approved |
| 2026-07-08 09:27:10 | policy | Blocked release of unreviewed endorsement language | Denied |
who asked · which account · what data · which model · who approved
Compliance language
Every AI action logged and reviewable — designed for E&O-conscious agencies.
Cartulary is designed to support agency workflows where staff must show which records were used, which recommendation changed, who reviewed it, and what left the agency for a carrier or insured.
Founder-led note
Bring one workflow. Leave with the control map.
The working session is led by the person building Cartulary. Use it to walk through one real submission, renewal, certificate, or endorsement workflow and identify the review gates, permissions, and audit events your agency would need before rollout.
Working session
Map one agency workflow before you automate it.
A 20-minute fit call focused on the accounts, roles, and review gates that matter in your agency.
CRT-INS-SESSION · producer/CSR review gates · audit trail first
Lead magnet
Agency AI Risk Checklist
A practical checklist for principals and operations leaders evaluating where AI can touch submissions, renewals, certificates, and policy-change requests.
01 Account data boundaries and masking decisions
02 Producer, CSR, and principal approval gates
03 Audit events to preserve before carrier submission
05
Insurance agency FAQ
ENTRY INS-0105Does Cartulary integrate with our AMS?
The first workflow maps the data your agency already uses: AMS exports, document folders, email intake, carrier portals, and templates. Direct AMS integration depends on the system and permissions available, so the working session starts by identifying the least disruptive path.
Will producers actually use this?
Producers should not have to become system administrators. The producer-facing surface is the review gate: approve, revise, or deny a recommendation before it leaves the agency. CSRs can do the prep work without taking over producer judgment.
How does this reduce E&O concern?
It does not replace counsel, procedures, or professional judgment. It creates a reviewable record of AI-assisted steps: source records, drafted changes, model used, reviewer, approval status, and release decision.
What happens to client and policyholder data?
Cartulary is designed around firm-controlled permissions, masking where appropriate, and model routing under written policy. The goal is to keep sensitive account data inside a logged workflow instead of scattered through unmanaged tools.